P0CCD

What it means

P0CCD means the control unit that manages the charge port door has seen a position sensor signal that is not plausible. The signal may be erratic, stuck, slow to change, or at odds with the door's commanded movement or its open/closed state. The code applies to plug-in hybrids and electric vehicles. How the door and sensor work, and which module sets the code, depends on the model.

Symptoms

• Charge port door will not open or close properly
• Charge port door stuck open or not latching shut
• Warning light or message about the charging system or charge port
• Charging cannot start, or the car reports the door as open when it is shut
• Door motor or actuator heard running repeatedly or straining
• Charge port light or door indication behaving oddly

Possible causes

• Charge port door position sensor faulty or out of rangelikely
• Door actuator or motor worn, sticking or not moving the door through its full travellikely
• Door mechanism or hinge jammed by dirt, ice, corrosion, damage or a foreign objectlikely
• Wiring or connector fault in the sensor circuit (corrosion, water ingress, chafed or loose pins)possible
• Low or unstable supply or reference voltage to the sensor, or a poor earthpossible
• Door misaligned after a minor impact or repair, so the sensor target is out of positionpossible
• Control module fault or outdated software where the manufacturer has documented onerare

How to diagnose

1. Read all stored and pending codes and the freeze frame data, and note any other charging, body or actuator codes.
2. Inspect the charge port door visually: operate it by hand if the design allows, and check for dirt, ice, debris, damage, stiffness or misalignment.
3. Operate the door using the normal controls and watch and listen for movement, full travel and latching.
4. Inspect the sensor and actuator wiring and connectors for water, corrosion, bent pins, chafing and poor retention.
5. Using the manufacturer's data, view the live position sensor value while the door moves, and check it changes smoothly and matches the physical position.
6. Check the sensor supply, reference and earth, and signal circuit for open circuit, short circuit or high resistance, following the wiring diagram.
7. Check the 12 V battery condition and charging system, as low voltage can upset sensor readings.
8. Check for relevant service bulletins or software updates for the model, then clear the code and retest the door operation.

How to fix

• Clean, free off and lubricate (with a suitable product) a sticking door or hinge, and remove any obstruction.
• Replace the door actuator or position sensor if it is faulty or out of range, following the manufacturer's procedure.
• Repair or replace damaged wiring, and clean or replace corroded or loose connectors.
• Correct door alignment or repair impact damage so the sensor and target line up.
• Repair any 12 V supply or earth fault found, and recharge or replace a weak 12 V battery.
• Update the control module software only if an outdated version is a known cause for this vehicle, or replace a confirmed faulty module.

Can I keep driving?

Nearby codes

• P0CCCGenericCharge Port Door A Position Sensor Circuit
• P0CCEGenericCharge Port Door A Position Sensor Circuit Low