P0CCF

What it means

P0CCF means the control module that manages the charge port door has seen the signal from the Charge Port Door A position sensor sit higher than its expected voltage range. This points to a fault in the sensor circuit, the sensor itself, or the module reading it. The exact wiring layout and the module involved vary by model, so check the manufacturer wiring information.

Symptoms

• Warning light or charging system message on the dashboard
• Charge port door will not open or close, or moves erratically
• Charging unavailable or interrupted
• Dashboard shows the charge door as open or closed when it is not
• Charge port lighting or status indication behaving oddly

Possible causes

• Corroded, loose or water-contaminated connector at the charge port door sensor or actuatorlikely
• Damaged wiring causing an open circuit in the sensor ground or return, or a short to voltage on the signal wirelikely
• Faulty charge port door position sensor or door actuator assemblylikely
• Mechanical damage, misalignment, ice or debris stopping the door reaching its normal position and upsetting the sensor readingpossible
• Poor ground or low-voltage supply problem affecting the controlling modulepossible
• Fault inside the control module that reads the sensor, or outdated software where the manufacturer has issued a fixrare

How to diagnose

1. Read all stored and pending codes and note the freeze frame data, then check for related charging, door or body control codes.
2. Inspect the charge port door and surrounding area for damage, ice, dirt, debris or signs of water ingress, and operate the door by hand to check for free movement.
3. Inspect the sensor and actuator connector and wiring for corrosion, bent or pushed-back pins, chafing and previous repairs.
4. Using the manufacturer wiring diagram, check the sensor reference supply, ground and signal voltages with a multimeter.
5. Check the signal and return wires for an open circuit or short to voltage, with the connector unplugged and the battery safely isolated as the procedure requires.
6. Use the scan tool live data, and an actuator test if supported, to watch the door position reading while the door moves.
7. Check the module's power and ground supplies and the 12 V battery condition.
8. Check for manufacturer software updates or technical bulletins for the model before condemning the module.

How to fix

• Clean, dry and secure the connector, or replace it if the terminals are corroded or damaged.
• Repair or replace damaged wiring to correct the open circuit or short to voltage.
• Replace the charge port door sensor or actuator assembly if its readings are out of range with good wiring and supply.
• Free, realign or repair the charge port door and its mechanism, and clear any debris or ice.
• Repair poor ground or supply faults, and charge or replace a weak 12 V battery if it is the cause.
• Update the software or replace the control module only if testing confirms a module fault or a known software issue.

Can I keep driving?

Nearby codes

• P0CCEGenericCharge Port Door A Position Sensor Circuit Low
• P0CD0GenericCharge Port Door A Position Sensor Circuit Intermittent/Erratic